See What Our Customers Are Saying …
Went to Tracy Honda based off a family members positive experience. I wanted to make sure I had the same salesman as my in-laws, so I asked a staff member if they could look up the salesman name for me. The salesman was Russell. He was simply amazing, could not have been happier. He did not try to sell us a car, he worked with us every step of the way. Russell also knew what he was talking about. He talked at length and in depth about many of the features of the car, even showing us how to work those features. He was also very thorough with his part of the paperwork. Speaking of paperwork, our experience with the financial manager Sier was awesome. Again very pleasant and conversational and made what often can be rather intimidating somewhat easy. The whole experience at Tracy Honda was a perfect 10! Thank you Russell, Sier and the whole staff at Tracy Honda for a great car buying experience!!!!
Test drove CRV, Good overall experience!
I lease my Accord through this dealership and I am amazed how great they are to work with! Just had my car serviced and the service department was super friendly and efficient. Best of all, they didn’t try to sell me other services I don’t need......very rare for a dealership. Also, the waiting area was comfortable and had plenty of seating, water, and snacks for customers. I definitely will be getting all my services here at Tracy Honda!!!!
My uncle and I came to Tracy Honda to look for a new car. When we first got to the dealership, AJ greeted us immediately and asked what we were looking for. We originally were looking at a 2014 used Toyota Camry that was part of Tracy Honda. But, AJ showed us a used 2014 Honda Civic as well. He was very clear about the details of the car and explained everything that we needed to know. When we had questions, he had the answers. I test drove the Camry and I wasn't too fond of the car. That's when AJ was telling us the differences between Civic and Camry. When I test drove the Civic, it was much better. We were all on the same page of purchasing the Civic. When it was time to look at the prices, AJ brought us payments for the used 2014 Civic and a new 2017 Civic. My uncle thought about what AJ brought us and thought that he could give us something better for the newer Civic. It took awhile for us to agree on a price. But sure enough we came together on a set price. AJ was very patient with us and met our needs. There was never a moment where AJ let us down. We told him what we wanted and he got it for us without a problem. I am very happy with the purchase of my new black 2017 Civic! If you're looking for a new car. Go to AJ at Tracy Honda! His service is great, takes care of you and works with your needs! He's not one of those dealer guys that pushes you into buying a car, he's very patient and let's you decide on what YOU want. Overall, very happy!!
My parents bought a car from here a few years ago and experienced great customer service so when I was in the market for a car this was one of our first stops. I have to say I was not disappointed. I could go into a big long story about my experience with this dealership and the one next to it, Tracy Mazda, but I will spare the novel. I just have to say that I highly recommend the sales man Andy at Tracy Honda because he did such a great job from start to finish and he saved a sale that Tracy Mazda lost (they are under the same owner). I got the car I wanted for a great price and received amazing customer service without being pushed. A big thank you to Andy, Frank, and the whole team at Tracy Honda for all of the help!
Very quick service helpful. Service manager keep you posted on your car. Ready half hour early.
I bought my Honda Accord here they have a huge selection and great people !! Thanks for the great experience.?
Ask for Stephen if you want to buy a car from a great salesman. Very knowledgeable, professional, and friendly. I had some credit issues and he patiently guided me to make it work. Now I have a great brand new car that I always want it. Thank you Stephen.